1. How can you guarantee the quality for us?

A. We provide ONE year warranty time for you. During this period, we provide you solutions and free spare parts.

B. We provide you inspection reports and video in details particularly the details that the customers concern.

C. A third party inspection is welcome. But the cost will be born by the customer.

D. After supplying dental equipment to customers from 60 countries over 15 years, our team has the confidence in our dental products.

2. What’s the delivery date for dental chair after paying deposit please?

A. 15 days if the quantity is less than 10 units.
B. 30 days if the quantity is between 10 and 30 units.
C.  45 days if the quantity is between 30 and 50 units.
D. Exact delivery time, you need to further confirm with Lingchen team.

3. What’s the payment terms?

A. For standard products, 30% deposit and the rest payment made by T/ T before delivery.

B. For customized products, 50% deposit and the rest payment made by T/ T before delivery.

C. For order amount less than USD1000, Paypal is acceptable.

4. You are trading company or manufacturer?

We are manufacturer of dental chair, autoclave, portable x-ray, dental simulator. With 3 patents and developing ability, we can support our dealers to be unique in the market.

5. What certificate do you have?

CE and ISO from TUV are available to dental chair. 

6. How to be your exclusive agent in my country?

If we donnot have exclusive agent there, there are two basic requirements:

A. We have done business for at least half year.

B. You have your technician to provide the after sales services to end users.

7. What’s the warranty time for dental chair?

Dental chair with 2 years warranty, supporting by free spare part.

8. How many exhibition you attended please?

Till now Lingchen have experience with attending to more than 30 times, including South dental fair, Sino dental fair, Dentech fair and AEEDC.

9. What’s your developing ability?

LINGCHEN keep develop the new items to support the dentists, the unique products: Q1 Kids chair, Center clinic unit, built-in electric suction, wifi foot pedal, autoclave with 22 min technology, etc.

10. How many warehouse overseas you have?

There are 7 warehouse overseas till now, Nigeria, Uganda, Ghana, Tanzania, Angola, South Africa,Cote d'Ivoire, and we are still working on that now to support more people.